To hire a car from our service, the hirer, if he/she is a resident, must be at least 25 years of age and should be in possession of a valid UAE driving license that is at least six months old. As for tourists, they must hold a valid International License in addition to other documents such as a Visa and Passport Copy. If you require further assistance, please contact your local Al-Qudrah Reservations Office with your query.

No, there no specific procedures when it comes to parking anywhere in the UAE. Although parking is readily available, be wary of the paid parking zones where you need to pay the relevant fees through parking meters or the RTA app.

Almost all the roads in the country are radar-controlled, and you should strictly remain within the specified speed limits and follow the highlighted on-road signs. Some of the common traffic violations within the country include dangerous driving, speeding, illegal overtaking, and using a mobile while driving.

If your rental car suffers a breakdown or accident, do not worry! At Al-Qudrah Car Rental, we offer 24/7 roadside assistance to any location within the country. If your vehicle is involved in an accident, kindly do not move the car from the point of accident or damage, except in the cases where there is only minimal damage or if the vehicle is causing a traffic obstruction. Contact the police as soon as possible and remain with the car till they arrive. The customer is required to provide us with a police report so that we can claim insurance. If required, we shall also provide a replacement vehicle to the hirer in place for the damaged vehicle. For any roadside assistance, reach out to us using our no’s: +971 4 235 9339 / +971 52 573 8349

1- UAE Residents: UAE Driver’s License.

2- Visitors (on visit/transit visa) from GCC Countries: A valid GCC Driver’s License.

3- Visitors/Tourists from countries outside the GCC (on visit/transit): a Valid International Driver’s License.

Yes, an additional driver will be permitted to drive the vehicle for a minimal fee. It should also be noted that, if there is another driver, his/her passport and driving license should also be submitted during the time of the rental.

If your rental vehicle is returned at a date later than what is mentioned in the contract, the renter is liable to pay the late return charges. The fee associated with it is directly dependent on the type of vehicle. If you do inform us beforehand about the late delivery, then you will only be required to pay for the additional day/days for which you had used the vehicle. In most cases, late returns less than 1 hour will not be charged extra. If the car is returned more than 3 hours late, then an additional day’s fees shall be levied.

No, unless you have provided consent, we will not share your personal data with any other company apart from our affiliates and licensees for marketing purposes.

No, seats should not be taken out of the van. If it’s taken out, then it is a clear violation of the rental contract.

If you decided to drop off the vehicle at a location other than what was initially agreed, then you might be required to pay a minimal fee against it. Kindly get in touch with your local Al-Qudrah Reservation Office for more details.

When you return the rented vehicle, the fuel level on the car or van should be the same as it was when the vehicle it was handed over to you. If the fuel level is considerably lower, the hirer will be charged for both the fuel and service charges.