PAYMENTS & ADDITIONAL CHARGES

All prices are payable in UAE Dirhams and all major credit cards are accepted.

VAT will be charged on all services and rates.

PRE AUTHORIZATION PROCEDURE

DAILY,WEEKLY & MONTHLY RENTALS

A preauthorization of minimum AED 1500 will be obtained on a valid credit card for the insurance excess, depending on the type of the car as security deposit. For all monthly rentals payment are to be made in advance.

DELIVERY & COLLECTION CHARGES

Delivery and collection services may be provided upon request, and will be charged accordingly.

  • Within City Limits: Upto AED 100 per pick up or drop off
  • Inter Emirates : Upto AED 600 per pick up or drop off

DROP OFF CHARGES (AUH)

Airport Location: Vehicles rented from Ruwais or Al Ain locations and returned to Abu Dhabi Airport and vice-a-versa are subject to a AED 150 drop off charge in additional to the Airport fee of AED 25.

Non Airport Locations: Vehicles rented from Ruwais or Al Ain locations and returned to any of our locations in Abu Dhabi and vice-a-versa are subject to  AED 150 drop off charge.

DXB Locations: Vehicles rented from Abu Dhabi, Al Ain or Ruwais locations returned to any locations in Dubai or Northern Emirates are subject to AED 600 (temporary) drop off charge.

TOLL FEE (SALIK)

Toll gate crossing will be charged @ actual price plus (25% admin fee applicable + VAT).

In Abu Dhabi, toll fees are applicable on all toll crossings only during the following peak hours:

  • 7;00 am - 9:00 am
  • 5:00 pm - 7:00 pm

TRAFFIC FINES

Any traffic fine incurred by the hirer is their liability and is charged at actual price + administration fee + VAT.

AIRPORT FEE

If the hirer picks up and/or drops off the vehicle at any airport location, the following Airport Fees shall apply.

  • Dubai International Airport - Terminal 1 - AED 50.00
  • Dubai International Airport - Terminal 3 - AED 50.00
  • Dubai World Central Airport – AED 50.00
  • Sharjah International Airport - AED 50.00
  • Abu Dhabi International Airport - AED 25.00

ADDITIONAL DRIVER

A second driver may be added at an extra cost. In addition to the main hirer’s documents, they shall also provide the passport copy and driving license of the second driver. Charges apply based on Daily, Weekly or Monthly hire.

ROADSIDE ASSISTANCE

                   Customer Care Hotlines
Dubai and Northern Emirates 800 4770
Abu Dhabi & Al Ain 800 701

 

VRF - VEHICLE REGISTRATION FEE

VRF charges apply for all rentals and are as follows:

      • Daily Rental : Dhs.5.00 per day
      • Weekly Rental: Dhs.30.00 per week 
      • Monthly Rental: Dhs. 75.00 per month

ONE-WAY RENTAL FEE

In case the rented vehicle is returned to any Thrifty location other than the rental pick up location, the following one-way rental charges will apply upon returning the car at the counter. 

Drop-off Location

Pick-up Location

Fees (AED)

DXB (Non-Airports)

DXB (Non-Airports)

20.00

AJM/RAK/FUJ/SHJ(Non-airport)

DXB

50.00

SHJ/AJM/RAK/FUJ (Non-airport)

SHJ/AJM/RAK/FUJ (Non-Airport)

20.00

ABU DHABI & AL AIN

DXB/AJM/SHJ/RAK/FUJ

600.00

AL RUWAIS MALL

DXB/AJM/SHJ/RAK/FUJ

600.00

 

REQUIRED DOCUMENTS

U.A.E RESIDENTS:

      • UAE Driving License
      • Passport with Residence visa, or Emirates ID
      • Credit Card (Valid for the next 3 months minimum)

Please note that driving without a Valid UAE Driving License when on residence visa is a violation of the LAW

NON-UAE RESIDENTS:

        • International Driving Permit, GCC Driving License, or driving license from their country of origin where applicable
        • Passport with the Visa entry stamp
        • Credit Card (Valid for the next 3 months minimum)
        • Please note that in case your visit or tourist  visa in UAE is changed to Residence visa , you need to obtain an UAE driving license and the same with a copy of your passport with residence visa page has to be submitted to Thrifty Immediately.
        • Tourists from all GCC Countries (excluding Qatar) & countries listed below are permitted to drive with their respective local driving license.
                                                                          List of Exempted Countries
Australia Denmark Hong Kong Lithuania Romania
Austria Finland Hungary Luxembourg Serbia
Belgium France Iceland Netherlands Singapore
Bulgaria Germany Ireland New Zealand Slovakia
Canada Great Britain Italy Norway South Africa
China Greece Japan Poland South Korea
Cyprus Lithuania Latvia Portugal Spain
Sweden Switzerland Turkey United States   

International or National Driving license in any other language other than Arabic and English should be translated into Arabic or English. The translation should be attested by the Embassy.

INSURANCE & PROTECTION

PERSONAL ACCIDENT INSURANCE (PAI)

To add more security to your driving, we also offer Personal Accident Insurance which can be purchased at an additional cost that covers the driver and the passengers.Purchase of PAI provides for compensation to the occupants in the unfortunate event of any physical injuries or death but does not include hospitalizations.

ADDITIONAL INSURANCE / PROTECTION OPTIONS

The hirer may purchase additional vehicle insurance for their rental to reduce their financial liability for damage to the Thrifty vehicle, its parts and accessories, provided the vehicle is used in accordance with the terms and conditions of the hire agreement.

  • COLLISION DAMAGE WAIVER (CDW)
  • SUPER DAMAGE WAIVER (SCDW)

INSURANCE EXCESS

In the event of an accident involving the rented vehicle that results to vehicle damage, the payable insurance excess is based on the result of the police report and type of additional vehicle insurance availed by the hirer at the time of booking or hiring the vehicle. 

TYPE OF INSURANCE/PROTECTION HIRER AT FAULT (Accident Type) HIT AND RUN (Accident Type) HIRER NOT AT FAULT (Accident Type)
INSURANCE EXCESS: if no added protection (CDW/SCDW) is purchased, the hirer will be charged an Insurance Excess. Full Amount of Insurance excess to be paid Full Amount of Insurance excess to be paid Not Applicable as Insurance Excess is Covered
COLLISION DAMAGE WAIVER (CDW): On purchasing CDW, the insurance excess liability in event of an accident is limited to 50% of the deductible. 50 % of the Insurance excess to be paid 50 % of the Insurance excess to be paid Not Applicable as Insurance Excess is Covered
SUPER DAMAGE WAIVER (SCDW): On purchasing SCDW, the insurance excess liability becomes ZERO. Not Applicable as Insurance Excess is Covered Not Applicable as Insurance Excess is Covered Not Applicable as Insurance Excess is Covered

Please note the UAE Driving License should be atleast 12 months old to avail the CDW or SCDW.

Also, for all the above cases , a police report is mandatory & Loss or damage to personal belongings or luggage is not insured.

DRIVING RESTRICTONS

The hirer is prohibited to use the vehicle under below conditions and activities:

  • When the hirer is under the influence of alcohol/drugs
  • Racing, towing other vehicles, or off-road driving
  • Any other activity considered against the UAE law

The vehicle insurance does not cover any accident/damage resulting from any of the above scenarios. Any such violation would make the hirer liable to pay for the total damages to the vehicle and/or any ancillary damages caused.

AGE RESTRICTIONS

Minimum 21 years old
Maximum 70 years old

 

VEHICLE IMPOUNDING

If the vehicle is impounded, the customer is liable to compensate Thrifty for both the impounding fee and loss of rental.

VALUE ADDED SERVICES

CHILD SEAT

Child Seats for age bracket 1 to 4 year old are available on request and is subject to availability only. We recommend that the child seats are pre-booked to ensure availability.

  • Daily Rental : Dhs.35.00 per day
  • Weekly Rental: Dhs. 175.00 per week 
  • Monthly Rental: Dhs. 500.00 per month

GPS

We recommend that the GPS is pre-booked to ensure availability. Thrifty Car Rental is not liable for any errors, inaccuracy, omission, or for any loss or damage suffered by users arising from the usage of any of the information published on any pages /maps on the Garmin GPS.

Incase of loss of the rented unit or damage to the unit, all the charges as determined by Thrifty is payable by the hirer.

  • Daily Rental : Dhs.40.00 per day
  • Weekly Rental: Dhs. 185.00 per week 
  • Monthly Rental: Dhs. 500.00 per month

OMAN INSURANCE

Oman travel NOC may be provided upon request and the corresponding insurance may be purchased from the counter at applicable rates.

GENERAL GUIDELINES

GEOGRAPHICAL LIMITS

The vehicles may be driven only within the geographical boundaries of UAE, with the exception of Oman. Travel to Oman may be permitted subject to pre-approvals and applicable fees (see “Oman Insurance” under Value Added Services).

MILEAGE RESTRICTIONS (ABU DHABI & AL AIN)

DAILY & WEEKLY RENTALS

Unlimited Mileage is offered on daily & weekly rentals for all the vehicles except the ones listed below.

This restriction is applicable for vehicles rented from Abu Dhabi / Ruwais & Al Ain locations.

Car Type

Daily Mileage Limit (KM)

Weekly Mileage Limit(KM)

Excess Mileage Charge Per KM (AED) 

BMW 5 SERIES

350

2450

1

 

MONTHLY RENTALS

Below is the monthly mileage restrictions for any rental above 21 days. 

Car Type

Monthly Mileage Limit (KM)

Excess Mileage Charge Per KM (AED)

Chevrolet Spark

5000

0.35

Nissan Kicks

5000

0.35

Nissan Sunny

5000

0.35

Toyota Yaris H/B

5000

0.35

Toyota Corolla

5000

0.35

Toyota Rush

5000

0.35

Mazda 3

5000

0.35

Hyundai Accent 

5000

0.35

Mazda CX9

5000

0.5

Hyundai Tucson 4*2

5000

0.35

Mazda 6 

5000

0.35

Toyota Camry 

5000

0.35

Nissan Altima

5000

0.35

Toyota Previa

5000

0.35

Kia Carnival

5000

0.35

Toyota Rav4/Nissan X-trail

5000

0.5

Pajero/Fortuner 2.7 

5000

0.5

Toyota Fortuner 

5000

0.5

Toyota Prado 

5000

0.5

Nissan Patrol 4.0

5000

0.5

Ford Explorer

3500

0.35

Nissan Pathfinder

5000

0.5

Dodge Durango 4 by 4 -7str

2500

1

Dodge Charger

2500

1

 

MILEAGE RESTRICTIONS (DXB & NORTHERN EMIRATES)

DAILY & WEEKLY RENTALS

Unlimited Mileage is offered on Daily & Weekly rentals.

MONTHLY RENTALS

Below is the monthly mileage restriction for any rental above 21 days. 

Car Type

Monthly Mileage Limit (KM)

Excess Mileage Charge Per KM (AED)

 Nissan Sunny (1.5)

5000

0.25

 Kia Picanto

5000

0.25

 Nissan Micra

5000

0.25

 Hyundai Accent

5000

0.25

 Toyota Yaris

5000

0.25

 Nissan Kicks

3000

0.50

 Hyundai Creta

5000

0.25

 Corolla 1.6

5000

0.25

 Mazda 3

5000

0.25

 Mazda CX5

5000

0.25

 Hyundai Tucson

5000

0.25

 Hyundai Elantra

5000

0.25

 Nissan Altima

5000

0.25

 Mazda 6

5000

0.25

 Charger

2500

1.00

 Volvo S90

2500

1.00

 BMW -5series

3000

1.00

 Volvo XC 90

2500

1.00

 BMW 7 series

3000

1.00

 Nissan X-trail

5000

0.50

 Mazda CX9

5000

0.50

 Toyota Fortuner

5000

0.50

 Nissan Patrol

5000

1.00

 

FUEL POLICY

The hirer needs to return the vehicle with the same fuel level as to when it was hired. Otherwise a locally determined refueling charge will apply.

RENTAL PERIOD

The rental period is calculated on a 24 hour basis

 

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